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Siamo qui per aiutarti
Da La SEMA, la tua soddisfazione è la nostra priorità. Che tu abbia una domanda su un prodotto, abbia bisogno di aiuto con il tuo ordine o voglia semplicemente metterti in contatto — il nostro team di supporto è qui per te.
Contattaci
Compila il modulo qui sotto e un membro del nostro team ti risponderà entro 24–48 ore, dal lunedì al venerdì.
Orari di Supporto
Lunedì – Venerdì: 9:00 – 18:00 (CET)
Sabato: 10:00 – 14:00 (CET)
Domenica: Chiuso
Have a Question?
We’re Here to Help — Every Step of the Way
Free Shipping on Orders Over €50 · Easy 30-Day Returns · Secure Checkout
Send Us a Message
Fill out the form below and our team will get back to you within 24–48 hours.
FAQs
Below are some of are common questions
How long will delivery take?
Standard delivery typically takes 5–10 business days. Once your order ships, you’ll receive a tracking number by email so you can follow it every step of the way.
How will I know my order is confirmed?
You’ll receive an order confirmation email as soon as your order is placed. If you don’t see it within a few minutes, please check your spam folder or reach out to us at support@bylasema.com.
Can I change my order after placing it?
We process orders quickly, but if you need to make changes, please contact us at support@bylasema.com as soon as possible and we’ll do our best to help before the order is dispatched.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact support@bylasema.com to initiate a return.